Crisis in the Issuing

1 mentions.

1999

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1999

one mention

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I beg to move,That this House deplores the Government's handling of the current Crisis in the Issuing of passports including the untimely introduction of children's passports, the untimely introduction of a flawed computer system, the unsatisfactory manner in which the above were introduced, the failure to instruct the passport office to work around the clock to meet demand, confusion over compensation, the failure to deliver passports in time for many families who have now missed overseas trips, the failure to meet the Passport Agency's turn around target of 10 days and the great inconvenience and distress caused to the general public; and calls upon Her Majesty's Government to take urgent measures to ensure the speedy and efficient delivery of passports and that there are no further instances of UK citizens being denied overseas trips due to the combination of bad planning, inefficiency and complacency.


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