In that context, will he tell us what is the review procedure for ensuring that the backlog is reduced, what rights people have to enable them to deal with maladministration resulting in benefit delays of the sort with which his statement of 4 May was intended to deal and, above all, how organisations such as the Drink Crisis Centre in my constituency - which is owed more than £50,000 by the Benefits Agency - can expect to beable to secure prompt payment so that people suffering hardship today, rather than in the future, can be compensated at the time at which they are meant to be paid?

I was at a Drinks Crisis centre in Bermondsey this morning.